In 1996 our founder, licensed builder Stuart Patterson, borrowed a Polaroid camera to quote insurance repairs on site. It cut repair times and costs by more than 60%. We've been finding faster ways to fix buildings ever since.
Maintenance for property and strata managers
On site within 4 hours. Every trade, one call.
Insurers hold us to some of the tightest response times in building. Now property managers get the same speed for everyday maintenance.
4-hour attendance applies to urgent and emergency jobs in metro areas in every Australian state. What counts as urgent?
Licensed builder
ISO 9001 · 45001 · 14001 certified
Since 1996
VIC · NSW · ACT · QLD · SA · WA · TAS
Built for insurers. Now working for you.
For 30 years, insurers have trusted us to get to damaged homes fast, make them safe and fix them properly. Our people, systems and contractor network are built around those deadlines. We bring the same discipline to your rent roll.
75
field staff and supervisors
2,500
vetted contractors nationally
30
years in insurance building
From a dripping tap to a full renovation
One call covers every trade. No chasing three contractors for one job.
Urgent and emergency
- Burst pipes and leaks
- Storm and roof damage
- Broken glass and locks
- Electrical faults
- Fire and flood make-safe
- Break-in repairs
Planned and routine
- Plumbing, electrical and carpentry
- Painting and flooring
- Roofing and gutters
- Doors, windows and fencing
- Between-tenancy refreshes
- Full renovations
Lodge it once. We handle the rest.
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1
Lodge the job
Call 1300 722 272 any time, use the form below, or email office@insurebuild.com.
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2
We triage and attend
Urgent jobs: on site within 4 hours. Routine jobs: booked at a time that suits the tenant. Larger works: quoted for your approval first.
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3
Done and documented
You get completion photos, an itemised invoice and live job updates.
Work you can sign off with confidence
- Licensed builder in every state we work in
- Work to the National Construction Code, backed by statutory warranties
- Public liability, contract works and WorkCover certificates on request
- ISO certified for quality, safety and environmental management
Builder's licences
VIC CDB-U 101062 · CCB-L 100261
NSW 460180C
QLD 15421549
SA BLD 332784
WA BC104962
TAS 582040911
ACT 2024101
Trusted by insurers and loss adjusters including Allianz, QBE, Zurich, Chubb, AIG, Hollard, CHU, Sedgwick and Crawford.
Clear pricing, no surprises
An hourly rate plus a call-out fee. The call-out fee is waived for agencies on a volume agreement. Larger works are quoted for your approval against an agreed schedule of rates, so you can show your landlord the number before anything starts.
Check your area
Enter a property's postcode to check it's in our service area.
Questions property managers ask
What counts as urgent?
Anything that makes a property unsafe, unsecured or uninhabitable, or risks further damage.
Do you attend after hours and on weekends?
Yes. Urgent jobs are attended 24/7.
Can my tenants contact you directly?
Yes! They can call us anytime as we operate 24/7.
Do you work on strata common property?
Yes we do.
How do I set up a volume agreement?
Call us or leave your details and we'll send terms.